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[SOLVED] New User - Still recognized as unregistered after license code entry

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wintux
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[SOLVED] New User - Still recognized as unregistered after license code entry

Hello everyone,

I'm encountering an issue with WebGrab++ and would appreciate some help. I'm quite new to WebGrab++ and still finding my way around, so please bear with me!

WebGrab++ seems to be running fine, but it keeps identifying me as an unregistered user.

During my initial setup, I mistakenly entered my web account password instead of the license pass code. About four hours later, I realized my error and corrected it by entering the correct license pass code. Even after forcing an update, I'm still receiving the message that I'm an unregistered user.

Here's some information to help:

  • WebGrab++ Version: 5.3
  • Operating System: Ubuntu 24.04.2 LTC

I have checked the FAQ and searched the forum, but I couldn't find a direct solution to my specific problem.

I've attached  the following files:

  • WebGrab++.config.xml
  • WebGrab++.log.txt

Do I simply need to be patient and wait, or could I have inadvertently locked my license?

Thanks in advance for any assistance!

Blackbear199
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Has donated long time ago
Joined: 10 years
Last seen: 4 months

It can take 4-6 hrs for the system to get the PayPal transaction.

 

mat8861
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WG++ Team memberDonator
Joined: 10 years
Last seen: 14 hours

When you get the piggy icon run:

<license wg-username="wintux" registered-email="***@****.com" password="licencecodefromwebsite">f</license>

You also have some errors in config, change:

<mode>!,m,n</mode>

<timespan>6</timespan>   (start from 0 so 6 = 7 days  Usually sites have 7 or 14 days epg, very few german sites have 14 days)

<retry time-out="80">4</retry>   this setting "wait" for connection too low may give you error

remove:

<decryptkey site="site-name">xxx</decryptkey>  (not used anymore)

Please refer to this sample:

https://github.com/SilentButeo2/webgrabplus-siteinipack/blob/master/site...

wintux
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Donator
Joined: 11 months
Last seen: 11 months

Thanks a lot for the quick and detailed help!

I've already implemented the suggested changes in my configuration file and also ran the license command. I'm happy to report that my status in WebGrab++ has now changed to registered user! So, the problem is solved.

Additionally, I've just made a donation and am now waiting for my donor status to be activated.

mat8861
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WG++ Team memberDonator
Joined: 10 years
Last seen: 14 hours

ok the author gave me a new version of the app for the donators process, the old was doing wrong calculation, but i am getting errors now. Will inform him.

mat8861
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WG++ Team memberDonator
Joined: 10 years
Last seen: 14 hours

Something is wrong, you should have the pig icon next to your user.

wintux
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Donator
Joined: 11 months
Last seen: 11 months

Did I do anything wrong in my config? Or is there anything else I can do?

mat8861
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WG++ Team memberDonator
Joined: 10 years
Last seen: 14 hours

Normally you should have now registred user.

If you have done a donation, contact the author,

wintux
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Donator
Joined: 11 months
Last seen: 11 months

Yes, i am a registred user now. I will email the author.

wintux
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Donator
Joined: 11 months
Last seen: 11 months

I think I know now why the automatic activation didn't work. I entered my username and email address in the PayPal instructions.

wintux
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Donator
Joined: 11 months
Last seen: 11 months

Really strange... The first donation didn't arrive, even though I used the link. And the second donation was about 3 hours ago.

mat8861
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WG++ Team memberDonator
Joined: 10 years
Last seen: 14 hours

i see now your donation, welcome.

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