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Error grabbing :Could not create SSL/TLS secure channel.

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postman
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Error grabbing :Could not create SSL/TLS secure channel.

Hi, I am using the attached configuration to grab channels from canalsat.fr (attached)

Recently canalsat stopped working around the end of January 2020.

The error in the log file says: (also attached)
"The request was aborted: Could not create SSL/TLS secure channel.
pausing 1 of 4 times for 5 seconds before re-try."

I am running it on Windows 10.

Any help will be greatly appreciated.

mat8861
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Siteini needs rewrite.
for the error "Could not create SSL/TLS secure channel" search the forum

jksmurf
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mat8861 wrote:

Siteini needs rewrite.
for the error "Could not create SSL/TLS secure channel" search the forum

Similar error for now TV after installing V3 rev 3.

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Blackbear199
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[ Debug ] Running on: Microsoft Windows NT 6.2.9200.0
this is either windows 8 or windows server 2012

you need to make sure tls1.2 is enabled.
search the forums,there should be a few posts on how todo this or use google,either way you should find the answer.

btw the decryptkey in your log is wrong for astro,see the donator section for correct key.

jksmurf
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That is odd.I am on Windows 10.
And I checked TLS.

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Blackbear199
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ok,i checked with my win 10 pc and it shows the same thing.
if I remember by default tls1.2 should be enabled but doesn't assume this.
see the link below and scroll down to the registry settings method and check and make sure its enabled there.

https://www.kapilarya.com/how-to-configure-tls-settings-in-windows-10

the ini works fine for me so this isn't a webgrab issue,its a pc settings problem.

jksmurf
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Nope. Both CLient Server enabled using that approach, same result.

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Blackbear199
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is it enabled for tls1.2 also?,your screenshot shows tls1.0
make sure its enabled for client,thats what webgrab is( a client).

jksmurf
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All 3. Client and server. 6 emtries

Blackbear199
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I think u already said in other post that netframework was latest(4.8)?

Blackbear199
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nm,just checked the site.it has changed.ini will need to be fixed.

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Blackbear199 wrote:

I think u already said in other post that netframework was latest(4.8)?

yes.

OK thank you guys, much appreciated, will wait for the fix.
Cheers

k.

jksmurf
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Blackbear199 wrote:

nm,just checked the site.it has changed.ini will need to be fixed.

Hi, just starting to run out of my 7 days of shows, is there any chance this could be fixed soon please?

Thanks

k.

mat8861
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the one in siteini.pack (rev.8) by poloche works fine

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OK Thank you.

For NowTV it seems to be Rev 7 not Rev 8, but I cannot tell if it works or not as it is encrypted and uses the v3.0 licencing system. Have sent a separate email regarding that.

k.

Quote:

**------------------------------------------------------------------------------------------------
* @header_start
* WebGrab+Plus ini for grabbing EPG data from TvGuide websites
* @Site: nowtv.now.com a Hong Kong site
* @MinSWversion: 3.0
* @Revision 7 - [28/03/2020] WGT*Mat8861/BB199 *V3
* @Revision 6 - [22/02/2019] WGteam - Mat8861
* @Revision 5 - [29/07/2017] Netuddki
* - Added Episode System option for xmltv-ns
* @Revision 4 - [15/07/2016] Blackbear199
* - added index_title cleanup(unicode characters),removed removed leftover debug
* - fixed details(was using zh for language),added actor,director
* @Revision 3 - [21/04/2016] Blackbear199
* - adjust to site changes
* @Revision 2 - [11/04/2015] Francis De Paemeleere
* - adjust to site changes
* @Revision 1 - [13/08/2014] Jan van Straaten
* - added firstshow=1, timezone=Hongkong and showsplit cleanup
* @Revision 0 - [26/09/2013] Jan van Straaten
* - creation
* @Remarks: English language version
* @header_end
* $$encrypted [28/03/2020]$

jksmurf
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OK I have the donator password now but it now throws this error on all nowtv.now.com channels?
I am using the 28 Mar 20 ini.

It might be they changed it to nowplayer.now.com instead? https://nowplayer.now.com/tvguide

Quote:

[ Debug ]
[ Info ] ( 2/23 ) NOWTV.NOW.COM -- chan. (xmltv_id=HBO Hits) -- mode Incremental
[Warning ] no robots data found
[Warning ] skipped robots check
[Error ] Unable to update channel HBO Hits
[Critical] Generic syntax exception:
[Critical] message:
[Error ] no index page data received from HBO Hits
[Error ] unable to update channel, try again later
[ Info ] Existing guide data restored!

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mat8861
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sorry tought you were talking about canalsat....still in siteini pack nownow both language

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jksmurf
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mat8861 wrote:

sorry tought you were talking about canalsat....still in siteini pack nownow both language

Nope, nowtv.now.com.ini
see here http://webgrabplus.com/comment/20328#comment-20328 - suggest you answer in that thread please so we do not lock up two threads. ta

k.

plhc
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Problem visible today in Movistarplus.es channels. SiteIni update needed?

plhc
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Webgrab version 3.2. Siteini movistarplus revision 21
TLS1.2 and TLS1.1 configured and working in Win7
Microsoft :NET framework 4.8 installed

Since 26/07/2020 the known Robots - SSL/TSL problem happens:

"
Info ] ( 2/54 ) MOVISTARPLUS.ES -- chan. (xmltv_id=Movistar Acción) -- mode Incremental
[Warning ] no robots data found
[Warning ] skipped robots check
[Warning ] error downloading page: Anulada la solicitud: No se puede crear un canal seguro SSL/TLS.
[Warning ] pausing 1 of 4 times for 5 seconds before re-try.
"
elmundo.es channels work show no problem

mat8861
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plhc wrote:

Problem visible today in Movistarplus.es channels. SiteIni update needed?

fixed

plhc
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I just tested the new SiteIni and the problem still persists in Win7.
It seems to happen when new entries to add or changes in the guide file.
And as remark, with the former Siteini, the problem was only in Win7 (not in Win10).

mat8861
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plhc
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beta version tested without success. problem visible only in win7, and by either c or n entries (update or new).
tested with retry timer up to 80 and no difference. In the log, value is 5

mat8861
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Can you re-download (it's same revision but the date is 29 jul) if you still have problem on win 7, check the microsoft .net revision must be 4.5 or above

plhc
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All checked. TSL1.2 enabled, .NET version 4.8. Problem still present. Visible in Win7. Any solution?

mat8861
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are you sure with retry time-out="80" you still have that problem ?

plhc
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yes. I tried with different setting without success, including 80

mat8861
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can you post a full WebGrab++.log.txt after a siteini.pack update? I suspect you have an old version of siteini, that could be the only reason. Also please try some channels from m.movistar to see if problem persist.

plhc
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Result from log for the movistarplus. The same with m.movistar channels and the same with timeout 80

[ Info ] i=index .=same c=change g=gab r=replace n=new
[ Info ]
[ Info ]
[ Info ] Group (0) :
[ Info ] update requested for - 55 - out of - 55 - channels for 7 day(s)
[ Debug ]
[ Info ] ( 1/55 ) MOVISTARPLUS.ES -- chan. (xmltv_id=Movistar Estrenos) -- mode Incremental
[Warning ] no robots data found
[Warning ] skipped robots check
[Warning ] error downloading page: Anulada la solicitud: No se puede crear un canal seguro SSL/TLS.
[Warning ] pausing 1 of 4 times for 5 seconds before re-try.
[Warning ] error downloading page: Anulada la solicitud: No se puede crear un canal seguro SSL/TLS.
[Warning ] pausing 2 of 4 times for 10 seconds before re-try.
[Warning ] error downloading page: Anulada la solicitud: No se puede crear un canal seguro SSL/TLS.
[Warning ] pausing 3 of 4 times for 15 seconds before re-try.
[Warning ] error downloading page: Anulada la solicitud: No se puede crear un canal seguro SSL/TLS.
[Warning ] pausing 4 of 4 times for 20 seconds before re-try.
[Error ] Unable to update channel Movistar Estrenos
[Critical] Generic syntax exception:
[Critical] message:
[Error ] no index page data received from Movistar Estrenos
[Error ] unable to update channel, try again later
[ Info ] Existing guide data restored!
[ Debug ]
[ Info ] ( 1/55 ) MOVISTARPLUS.ES -- chan. (xmltv_id=Movistar Estrenos 2) -- mode Incremental
[Warning ] no robots data found
[Warning ] skipped robots check
[Warning ] error downloading page: Anulada la solicitud: No se puede crear un canal seguro SSL/TLS.
[Warning ] pausing 1 of 4 times for 5 seconds before re-try.
[Warning ] error downloading page: Anulada la solicitud: No se puede crear un canal seguro SSL/TLS.
[Warning ] pausing 2 of 4 times for 10 seconds before re-try.
[Warning ] error downloading page: Anulada la solicitud: No se puede crear un canal seguro SSL/TLS.
[Warning ] pausing 3 of 4 times for 15 seconds before re-try.
[Warning ] error downloading page: Anulada la solicitud: No se puede crear un canal seguro SSL/TLS.
[Warning ] pausing 4 of 4 times for 20 seconds before re-try.
[Error ] Unable to update channel Movistar Estrenos 2
[Critical] Generic syntax exception:
[Critical] message:
[Error ] no index page data received from Movistar Estrenos 2
[Error ] unable to update channel, try again later
[ Info ] Existing guide data restored!
[ Debug ]
[ Info ] ( 1/55 ) MOVISTARPLUS.ES -- chan. (xmltv_id=Movistar Acción) -- mode Incremental
[Warning ] no robots data found
[Warning ] skipped robots check
[Warning ] error downloading page: Anulada la solicitud: No se puede crear un canal seguro SSL/TLS.
[Warning ] pausing 1 of 4 times for 5 seconds before re-try.
[Warning ] error downloading page: Anulada la solicitud: No se puede crear un canal seguro SSL/TLS.
[Warning ] pausing 2 of 4 times for 10 seconds before re-try.
[Warning ] error downloading page: Anulada la solicitud: No se puede crear un canal seguro SSL/TLS.
[Warning ] pausing 3 of 4 times for 15 seconds before re-try.
[Warning ] error downloading page: Anulada la solicitud: No se puede crear un canal seguro SSL/TLS.
[Warning ] pausing 4 of 4 times for 20 seconds before re-try.
[Error ] Unable to update channel Movistar Acción
[Critical] Generic syntax exception:
[Critical] message:
[Error ] no index page data received from Movistar Acción
[Error ] unable to update channel, try again later
[ Info ] Existing guide data restored!
[ Debug ]
[ Info ] ( 1/55 ) MOVISTARPLUS.ES -- chan. (xmltv_id=Movistar Comedia) -- mode Incremental
[Warning ] no robots data found
[Warning ] skipped robots check
[Warning ] error downloading page: Anulada la solicitud: No se puede crear un canal seguro SSL/TLS.
[Warning ] pausing 1 of 4 times for 5 seconds before re-try.
[Warning ] error downloading page: Anulada la solicitud: No se puede crear un canal seguro SSL/TLS.
[Warning ] pausing 2 of 4 times for 10 seconds before re-try.

mat8861
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please post your config (without license)

plhc
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Simplified config.xml
Tested with retry time-out="80" as well
Problem visible only in Win7. All worked till my initial post.

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mat8861
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problem visible only on win 7....means same config works on other pc ?
had a quick search on google some user suggest to leave only tls 1.2 enabled other user added in registry this keys
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\.NETFramework\v4.0.30319]
"SchUseStrongCrypto"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v4.0.30319]
"SchUseStrongCrypto"=dword:00000001

you can make a file with .reg extension it will ask you to add to registry, say yes and reboot.

plhc
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Coming back to the problem. It never disappeared.
Again, it happens only in Win7 (unfortunately I cannot upgrade to win10).
I've realized that the problems seems to happen only when there is a change in the epg when grabbing.
I grabbed the epg with another win10 computer. Then copied in the Win7 and run the grabber.
In the logs, the iii and .... proceed smoothly, and only when receiving a "c", the problem occurs.

********

i=index .=same c=change g=gab r=replace n=new

Group (0) :
update requested for - 51 - out of - 51 - channels for 7 day(s)
( 1/51 ) MOVISTARPLUS.ES -- chan. (xmltv_id=Movistar Estrenos) -- mode Increm
ental
iiiiiii.........................................................................
....................................................................

( 2/51 ) MOVISTARPLUS.ES -- chan. (xmltv_id=Movistar Estrenos 2) -- mode Incr
emental
iiiiiii.........................................................................
......................................................

( 3/51 ) MOVISTARPLUS.ES -- chan. (xmltv_id=Movistar Acción) -- mode Incremen
tal
iiiiiii.........................................................................
......................................

( 4/51 ) MOVISTARPLUS.ES -- chan. (xmltv_id=Movistar Comedia) -- mode Increme
ntal
iiiiiii.........................................................................
.................................................

( 5/51 ) MOVISTARPLUS.ES -- chan. (xmltv_id=Movistar Drama) -- mode Increment
al
iiiiiii.........................................................................
...............................

( 6/51 ) MOVISTARPLUS.ES -- chan. (xmltv_id=Movistar Cine Español) -- mode In
cremental
iiiiiii.........................................................................
................................................................................
.....

( 7/51 ) MOVISTARPLUS.ES -- chan. (xmltv_id=#0) -- mode Incremental
iiiiiii.........................................................................
...................................................

( 8/51 ) MOVISTARPLUS.ES -- chan. (xmltv_id=Vamos) -- mode Incremental
iiiiiii.........................................................................
....................................................................

( 9/51 ) MOVISTARPLUS.ES -- chan. (xmltv_id=Movistar Series 2) -- mode Increm
ental
iiiiiii.............................................c
error downloading page: The SSL connection could not be established, see inner e
xception.
pausing 1 of 4 times for 5 seconds before re-try.
error downloading page: The SSL connection could not be established, see inner e
xception.
pausing 2 of 4 times for 10 seconds before re-try.
error downloading page: The SSL connection could not be established, see inner e
xception.
pausing 3 of 4 times for 15 seconds before re-try.
error downloading page: The SSL connection could not be established, see inner e
xception.
pausing 4 of 4 times for 20 seconds before re-try.
epg correction :
CHANGED show corrected,
show with ---- start = 29/04/2022 08:00:00 stop = 29/04/2022 08:47:00 titl
e = Quiz el escándalo de "¿Quién quiere ser millonario?"
Replaces ----- start = 29/04/2022 08:00:00 stop = 29/04/2022 08:47:00 titl
e = Quiz el escándalo de "¿Quién quiere ser millonario?"
c
error downloading page: The SSL connection could not be established, see inner e
xception.
pausing 1 of 4 times for 5 seconds before re-try.
error downloading page: The SSL connection could not be established, see inner e
xception.
pausing 2 of 4 times for 10 seconds before re-try.
error downloading page: The SSL connection could not be established, see inner e
xception.
pausing 3 of 4 times for 15 seconds before re-try.
error downloading page: The SSL connection could not be established, see inner e
xception.
pausing 4 of 4 times for 20 seconds before re-try.

********

Hope for a solution

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i dont see the relation to a change in the program(only a title or start/stop time change would cause "c").
it has absolutely nothing to do with connection issues which this appears to be.

do this.
run any channel for 1 day epg using <update>f</update>
edit your guide.xml and for the very first program change the title to anything but what is is now.
run webgrab again with <update></update>
this will force webgrab to use the update mode on the channel line which is "i"
if what you said is true you should get the same ssl problem.

mat8861
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Please post your log.

plhc
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Thanks for the reply.
It also happens to any n.
Basically what I am saying is that when I run the grabber in a windows10 pc, it works. Then I copy the grabbed guide.xml in the Win7 PC and run the grabber there. What I observe is that any time an update must be done (and I assume something needs to be downloaded from movistarplus.es, example: https://www.movistarplus.es/guiamovil/MV1) the problem appears.

plhc
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I did. I posted the cmd window output, which shows more than the WebGrab++.log itself... Try to run a movistarplus channel in a windows 7 pc and you will observe/reproduce the problem I believe. I have used versions 3 and new 4. Also TLS 1.2 available and .net framework 4.8 and later even 5.

Blackbear199
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download the ini again.
i fixed the problem that cause the "c"
it wasnt a actual show title or start/stop time change but rather a problem with the title cleanup that cause the title to be changed if it had a quote in it.

looking at your log it does eventually connect and complete.
you seem to be having issues with the details page where you randomly cannot make a connection to to server.
its not the index page because you wouldnt get the "c" as the index page is needed to determine if a show has had a change.

plhc
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Blackbear199 wrote:

download the ini again.
i fixed the problem that cause the "c"
it wasnt a actual show title or start/stop time change but rather a problem with the title cleanup that cause the title to be changed if it had a quote in it.
looking at your log it does eventually connect and complete.
you seem to be having issues with the details page where you randomly cannot make a connection to to server.
its not the index page because you wouldnt get the "c" as the index page is needed to determine if a show has had a change.

I tested the new ini and the same result. In Win7 every time there is an update (c, n, etc.) it shows the same problem:
*****
update requested for - 51 - out of - 51 - channels for 7 day(s)
( 1/51 ) MOVISTARPLUS.ES -- chan. (xmltv_id=Movistar Estrenos) -- mode Increm
ental
iiiiiii........c
error downloading page: The SSL connection could not be established, see inner e
xception.
pausing 1 of 4 times for 5 seconds before re-try.
error downloading page: The SSL connection could not be established, see inner e
xception.
pausing 2 of 4 times for 10 seconds before re-try.

****
In Win10 no issues

Blackbear199
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what user-agent are you using,its in ur wg config.xml
try this one..
Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0)

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did u also leave tls 1.0 enabled?

if you check the url below(wait for the test to complete) then scroll to the bottom it will list all the supported encryptions for different windows versions and browsers versions(user-agents)

https://www.ssllabs.com/ssltest/analyze.html?d=movistarplus.es

plhc
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Blackbear199 wrote:

what user-agent are you using,its in ur wg config.xml
try this one..
Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0)

Same result. It did not work

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Blackbear199 wrote:

did u also leave tls 1.0 enabled?
if you check the url below(wait for the test to complete) then scroll to the bottom it will list all the supported encryptions for different windows versions and browsers versions(user-agents)
https://www.ssllabs.com/ssltest/analyze.html?d=movistarplus.es

TLS 1.0 is activated at my end too.
I have IE11 and Edge in the Win7 computer

plhc
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Blackbear199 wrote:

did u also leave tls 1.0 enabled?
if you check the url below(wait for the test to complete) then scroll to the bottom it will list all the supported encryptions for different windows versions and browsers versions(user-agents)
https://www.ssllabs.com/ssltest/analyze.html?d=movistarplus.es

also all encriptions checked and supported at my end

Blackbear199
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only other thing i can think of is netframework.
do u have 4.8 installed?

plhc
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Blackbear199 wrote:

only other thing i can think of is netframework.
do u have 4.8 installed?

yes. like i said, try it in a win7 machine and you will reproduce the problem. i've tried it in 2 machines.
i can access the channel site with the internet explorer with no problem. i even installed the certificate.

Blackbear199
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windows 7 hasnt been around for 10 years.
what wg version are you using 3.x or 4.x,have you tried them both?

plhc
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Blackbear199 wrote:

windows 7 hasnt been around for 10 years.
what wg version are you using 3.x or 4.x,have you tried them both?

yes. the problem started to happen when i reported, meaning last months.
i've both, 3 and 4 versions, and trien with netframework 4.8 and 5.

plhc
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and it happens with movistarplus website specifically

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i would disagree with that as there be many more posts,not just windows 7 but all windows version.
i say the problem is something your missing in windows 7.

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