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License not recognized

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devau
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Joined: 2 years
Last seen: 3 months
License not recognized

Hello
License is not working. I'm a new member. How long does it take on your servers until new members get recognized?

Line is correct: <license wg-username="devau" registered-email="xxxxxxx" password="xxxxxx">f</license>

Error:
[ ] WebGrab++ license request and update log
[ ] 2021/07/16 18:19
[ ]
[ Info ] License request/update
[ Info ] Username 'devau'
[Warning ] A previous record dd 2021/07/16 for un_registered user 'devau' found
[Warning ] Correct the username in the license request :
[ Info ] <license wg-username="devau" registered-email="xxxxxxx" password="xxxxxx" />
[Warning ] License has expired !
[ Info ] The program will run with performance settings : 'un_registered_user'
[ Info ] License check .. done

mat8861
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WG++ Team memberDonator
Joined: 8 years
Last seen: 15 hours

A you can see from the warning:
[Warning ] A previous record dd 2021/07/16 for un_registered user 'devau' found
[Warning ] Correct the username in the license request :
[ Info ]
you are using a duplicate user.
Also encypted siteini need you to be a donator 5 euro for 250 channels/year. If you need more contact the authors.

devau
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Donator
Joined: 2 years
Last seen: 3 months

I've got no duplicate useraccount. But now 24 hours later it suddenly works on your server:

[ Info ] The program will run with performance settings : 'registered_user'
[ Info ] License check .. done

I've just donated by PayPal, so I ccan use more channels, thank you!

mat8861
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WG++ Team memberDonator
Joined: 8 years
Last seen: 15 hours

Welcome to the club !! You will get now full elements and functions.Don't forget to run force license update when you see the piggy icon (donator) on your profile.

tonhyn2022
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Donator
Joined: 1 year
Last seen: 1 year

[ ] WebGrab++ license request and update log
[ ] 2022/09/15 04:31
[ ]
[ Info ] No License update required
[ Info ] Next update, first run after : 2022/09/22 04:30
[Warning ] License has expired !
[ Info ] The program will run with performance settings : 'un_registered_user'
[ Info ] License check .. done

mat8861
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WG++ Team memberDonator
Joined: 8 years
Last seen: 15 hours

please see https://github.com/SilentButeo2/webgrabplus-siteinipack/blob/master/site...
the password is your license password in user control panel. After setting up the license force the update

flydahli
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flydahli's picture
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Joined: 1 year
Last seen: 1 year

i have the same problem

Blackbear199
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WG++ Team memberDonator
Joined: 8 years
Last seen: 2 hours

did you just donate?
or are you trying to get the license to pass as a registered user?

flydahli
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flydahli's picture
Donator
Joined: 1 year
Last seen: 1 year

i donate 1 hour ago i think monthly donation

Blackbear199
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WG++ Team memberDonator
Joined: 8 years
Last seen: 2 hours

did you forget to include your username?
i can get the system to check for new donations and it will automatically add badges but someone donated and didnt include their username which i cannot fix.
without the username the system dont know who it was from so it cant add the badge.
i messaged the creator but its late there as only he can fix it manually.

flydahli
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flydahli's picture
Donator
Joined: 1 year
Last seen: 1 year

yes i forgot to include my username in the first run
if you can restart the system thank you

Blackbear199
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WG++ Team memberDonator
Joined: 8 years
Last seen: 2 hours

it may not have been you,the system has to wait for paypal to post the transaction before it can download it.
you said you donated about 1 hour ago,it might not have been posted yet.
sometimes it takes 1-2 hrs for paypal to post the transaction.
i will keep checking.

flydahli
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flydahli's picture
Donator
Joined: 1 year
Last seen: 1 year

hello last question my donation paypal mail its diff than the registred mail its thats okey

Blackbear199
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WG++ Team memberDonator
Joined: 8 years
Last seen: 2 hours

use the contact tab at the top right of the page to contact the creator.
explain all this in your email and he can get it fixed.
include your registered email on forums and one used for paypal and anything else that may help hind fix it easier.

flydahli
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flydahli's picture
Donator
Joined: 1 year
Last seen: 1 year

i already do thank you very much

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